Three Checks, One File

Verify Your Billybets Casino Account Before Your First Payout

Licensing rules require every player to be checked, and Billybets Casino usually clears a full file within 39 hours.

Billybets Casino N.V. holds licence OGL/2009/1467/117 issued by the Gaming Control Board Curaçao, with independent audits by iTech Labs and SIQ.

Know Who Checks

What Holds Up My Withdrawal?

Use this table when a cash-out sits pending and you want the short version first.

Who checks

Billybets Casino N.V.

Licence held

Gaming Control Board Curaçao, OGL/2009/1467/117

How long

39 hours

Deadline

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

Upload Guide

Sending Your First File

Follow these four moves and your papers usually clear without a second request.

Quick Approval Starts Here

Shoot your ID flat on a dark surface in daylight, with all four corners inside the frame. Glare and tilt cause most rejections, so check the preview before sending.

Which Page Do I Send?

Grab a bill or bank letter from the last three months showing your name and address. Screenshots of an app usually fail, so send the full page or a PDF.

Your Deposit Method at Hand

Photograph the card or open the wallet showing your name and the method. Hide the middle digits and any security code, because the reviewer only needs to match you.

A Cleared Cash-Out

Wait 39 hours for the review and refresh your inbox now and then. If a photo is blurred, resend a sharper one straight away rather than starting a new request.

Papers We See

Identity, Address And Payment Proof

Open this list the moment the casino asks for your file, before you send anything.

Proof of identity

ConfirmsWho you are, aged 18 or over

Copy must showFull page, all four corners, photo and expiry clear

Proof of address

ConfirmsWhere you actually live now

Copy must showYour name and address, dated within the last three months

Payment method confirmation

ConfirmsThe card or wallet in your name

Copy must showCardholder name, first six and last four digits

Rejected Files, Quick Fixes

Check The Expiry Date First. An expired ID fails the check because it no longer proves who you are today, and the licence requires a live document. Order or renew the card, then photograph it Send the new copy to [email protected]

Recent Proof Of Address. Bills older than a few months are turned down because they no longer show where you live right now. Pull a fresh bill from your provider's app Pick one dated within the last three months

Blurred Or Partly Cropped. Rounded corners or a glare across the number leave the reviewer unable to read it, so the picture cannot be accepted. Lay the document flat in daylight Fit all four edges inside the frame

Asked Where The Money Started

Billybets Casino holds licence OGL/2009/1467/117 from the Gaming Control Board of Curaçao, and that licence obliges us to know where player money comes from. Treat the request as standard paperwork. Nothing about it suggests you have done anything wrong.

Have one or two of these ready when the reviewer writes to you.

Recent payslips from your employer
Bank statements showing salary deposits
A tax or income summary
Proof of a pension or benefit
Papers for a property or asset sale

Trigger Map

Spot The Check Before It Arrives

Most players fear a check appears at random, and this block shows it does not.

New Method, New Check?

Swapping to a different card, wallet or bank means we confirm the new method sits in your name, so the matching statement or screenshot is requested.

Clearing The First Payout

Cashing out for the first time completes your file, and proof of identity, address and payment method all land in one review.

When Age Needs Confirming

Where age is unclear, we ask for proof of identity, since only players aged 18 or over may hold an account here.

A Higher Ceiling

Raising your own deposit ceiling brings a fresh review, because a higher limit means more money moving through the account.

Fewer Delays

Your File Is In The Queue

You will know what each check asks for, how long it takes and whom to contact.

Will I need to send my documents again later?+

Usually no. Once our team has approved your proof of identity, proof of address and payment method confirmation, the file stays on record for future payouts. We only come back to you if a document expires or your details change.

How long does the verification check usually take?+

Most files clear within 39 hours of everything arriving complete. A clear photo of each document keeps you near that window. If something is unreadable, the clock restarts when you send a replacement.

When do I have to verify my account?+

Verification is required by our licence at the latest before your first withdrawal. The team can also ask at registration or on your first deposit, so keep your documents nearby from day one.

What licence number does this casino hold?+

Billybets Casino N.V. operates under licence OGL/2009/1467/117, issued by the Gaming Control Board Curaçao. That licence is why the identity and source of funds checks exist in the first place.

What happens if my document gets rejected?+

Send a fresh copy instead of arguing the old one. The refusal message names the exact problem, so fix that detail and reply to the verification e-mail at [email protected]. Most refusals are glare, blur or a cropped corner.